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FAQ

What services does Köllmann Transporte GmbH offer?

We are your competent partner for the transport of commercial goods, hazardous materials, bulk goods, and animal feed. In addition, we offer logistics solutions and customized special transports.

In which regions does Köllmann Transporte operate?

We carry out transports throughout Germany and across Europe. International transports outside the EU are also possible upon request.

How can I request a transport quotation?

You can reach us by phone, email, or via our contact form on the website. Please let us know the pickup location, destination, type of goods, and quantity - we will quickly prepare a customized offer for you.

What information is required for a transport order?

We generally require the pickup address, delivery address, type of goods, weight or quantity, and the desired transport date. For hazardous goods or special transports, we clarify all additional requirements with you in advance.

How are transport costs calculated?

Transport costs depend on the distance, loading volume, vehicle type, type of transport, and any additional services (e.g., express delivery, special permits). Our quotations are transparent and free of hidden charges.

Does Köllmann Transporte GmbH also transport small quantities?

Yes. We transport both individual shipments and full loads. Every shipment is planned individually – regardless of size.

How does a transport order with Köllmann Transporte work?

After your inquiry, you will receive a quotation. Once you place the order, we plan the transport, collect the goods on time, and deliver them reliably to the destination. We remain available as your contact partner throughout the entire transport process.

Can I track the status of my shipment?

Yes. Upon request, we will inform you at any time about the current status of your transport. For certain routes, digital shipment tracking is also available.

What delivery times are possible?

Within Germany, delivery usually takes place within 24 to 48 hours. Europe-wide transports take only a few days depending on the destination and distance. Express and special trips are also possible.

Are my goods insured during transport?

Yes. All transports are covered within the scope of statutory liability. Upon request, additional extended transport insurance can also be arranged.

Does Köllmann Transporte also transport hazardous goods?

Yes. Our drivers are ADR-certified, and we are equipped with the necessary technical equipment for the safe transport of hazardous goods in compliance with legal regulations.

Does Köllmann Transporte also carry out special and heavy transports? (Upon request?)

Yes. We also handle permit-required special and heavy transports, including route planning, coordination with authorities, and escort services.

Does Köllmann Transporte GmbH also offer storage services?

Yes. We offer flexible storage solutions – short-term or long-term – including handling and organization of onward transports.

Does Köllmann Transporte assist with customs and export formalities?

Of course. We support you with the preparation and processing of all required export and customs documents.

Can a transport order be changed or canceled?

Yes. Changes or cancellations are possible in many cases. Please inform us as early as possible so that we can respond accordingly. Very short-notice cancellations may incur costs.

Is there an emergency contact outside business hours?

Yes. For urgent cases or time-critical transports, our emergency contact is also available outside regular office hours.

Why should I choose Köllmann Transporte GmbH?

Because we stand for reliability, punctuality, a modern fleet, trained personnel, and personal service. With us, you have fixed contacts and transparent processes.

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